Return Policy

All returns must be within 30 days of original purchase and
be accompanied by a receipt.

Merchandise must be in resaleable condition and in the original,
undamaged, unopened packaging, or it will not be eligible for

The following items are not eligible for return or exchange:

  • any sale items
  • bagged silver/gold-filled findings
  • weighed silver/gold findings
  • cut strands (gemstone, pearl or Czech Glass)
  • cut chain, wire, beading wire, threads
  • spools of stringing materials
  • tools or books
  • employee jewelry designs